Assertiveness Techniques
Many of us struggle to be assertive, and this one day course tackles this issue head on and will help you become a more assertive, and therefore more effective leader.
A highly participative course using practical examples and exercises.
This course has no prerequisites.
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To describe the true nature of assertiveness.
To develop a wide range of assertiveness techniques.
To distinguish assertive behaviour from aggressive and submissive behaviours.
To provide a number of assertiveness models and approaches.
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Anyone who wants to develop their personal impact in their dealings with others. Those who wish to to acquire greater confidence and control over their working lives.
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Chapter 1: What is assertiveness
Chapter 2: Barriers to assertiveness
Chapter 3: Thinking assertively
Chapter 4: Feeling assertively
Chapter 5: Personal Impact
Chapter 6: Tools for coaching
Chapter 7: Achieving successful outcomes
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Availabilty and pricing available upon request.