Effective People Management for Beginners
You've just been promoted to manager. Congratulations, but how do you actually 'manage'?
We have all seen good managers and we have all seen bad managers, but what is it that makes a good manager good and a bad manager bad?
This course aims to make sure that as you begin your management career, you start out as a good manager.
This training course combines lectures with practical exercises that help the delegates to put what they have learned on the training course into practice. The exercises specifically build on what has been recently taught and are built up as the training course progresses.
-
The role of the manager
Developing your style
People types
Delegation strategies
Building strong teams
Effective motivation strategies
Dealing with difficult people and situations
Handling change
How to plan
Completing performance reviews
-
This course is ideal for those new to management with little or no management experience and who wish to ensure that they have a solid foundation of some of the principles to be applied in order to manage others well.
-
Chapter 1: Who Does What?
What is the role of a manager?; Management styles; How will you manage people?
Chapter 2: Dealing with People and Teams
Delegating to others; Creating a positive team dynamic; Different types of people; How to delegate
Chapter 3: Motivation
How to motivate; Effective encouragement; Helping people to work as a team; How to gain team synergy
Chapter 4: Communication skills
Communicating your expectations; Active listening and hearing your team members; Giving and Receiving feedback
Chapter 5: Problem people and problem circumstances
Working with awkard people; Handling the leadership / suboordinate dynamic
Chapter 6: How to make decisions
Decision making best practices; Team decisions; How to deal with unpopular decisions
Chapter 7: Planning and Reporting
Performance reviews; Basic project management; Planning for success; Handling change
Enquire now.
Availabilty and pricing available upon request.